"Did you find my ship in wormhole space?"
Given I'd just traded him back the same ship with the same name and the same fitting as he had lost in wormhole space... well. I didn't really think it was a question worth asking, but I guess it was an icebreaker. So I sent him a few hints and tips, and suggested that he Google for Failheap Challenge and look up some fittings there, or ask some corp mates for ship fittings.
The thing is, there were so many questions I wanted to ask. Did he not ask his corpmates about these things anyway? Or did they not talk to him about them off of their own back? Or, heaven forbid, was this actually a fit that had been discussed, agonized over with his friends, and they had decided that this monstrosity was the way to go?
Over the past year in wormhole space we've run into all sorts of different new players with a variety of ship configurations, but this was easily the worst. The others had fits that were at least heading in the right direction, even if vastly underestimating the hostility of wormhole space.